Wernigerode Tourismus GmbH
Tourist-Information
Marktplatz 10
38855 Wernigerode
Tel. +49 3943 - 55 378 35
Fax +49 3943 - 55 378 99
info(at)wernigerode-tourismus.de
www.wernigerode-tourismus.de

Our Staff members

May to October
Monday to Friday 9am - 7pm
Saturday 10am - 4pm
Sunday 10am - 3pm

November to April
Monday to Friday 9am - 6pm
Saturday from 10am - 4pm
Sunday 10am - 3pm

Closed on Christmas Day and New Year's Day.  

- Advice over the counter, on the telephone or on the internet via e-mail, Facebook, etc...   
- General information about the Harz region   
- Accommodation services
- Box office
- Holiday packages   
- Guided tours and tour guides   
- Souvenirs, maps and literature   
- Distribution of brochures and advertising for special events  
- Course and events offers   
- Tourism services and links to other tourism service providers   
- DTV classification in Wernigerode Access

The Tourist Information Centre can be accessed by its historic main entrance in the town square. This entrance has a number of steps. For the mobility impaired we have a lift which can be accessed at our side entrance in Markt Street.

Toilets
In the tourist information centre entrance hall there is a disabled toilet, which can be opened with an Euroschlüssel (euro key). The toilets can also be accessed via the lift. There are also some public toilets behind the Town Hall, opposite the entrance to the "Gothic House"  Hotel.  

Maps with accommodation information as well as 'insider tips' can be picked up 24/7 via our side entrance (Markt Street) with a normal credit or debit card. During the opening times of the Tourist Information Centre you may pick up free maps (insider tips) from the tourist information office.

We have literature providing a wide variety of information about Wernigerode and the Harz region including, accommodation, walking and cycling maps. We also sell souvenirs and are happy to send brochures to you upon request.

We provide a rest area with a comfy couch where visitors can peruse our materials in peace and quiet or simply take a rest.

You may pay for goods purchased at our shop with cash, EC card or credit card. Our general package delivery service is payable by invoice. However, tickets to events, shows, or museums will be sent on a cash on delivery basis.

Our tourist information centre has bike repair kits including a pump for all cyclists. In addition, we have information about bicycle repair shops and offer a wide variety of maps for cyclists.

Our guests can use Free-WIFI in the Tourist-Information.